Time Theft: How Hidden and Unplanned work Commit the Perfect Crime - Dominica DeGrandis
The five sources of unaccounted work. How to make our work and the time we spend on it visible. How to eliminate the waste and become much more productive.
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Notes
The five time thieves
- Unplanned work
- Neglected work
- Unknown dependencies
- Conflicting priorities
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Too much WIP (Work in Progress)
- WIP is a leading indicator
- Little’s Law
CIOs want
- More predictibility
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Less risk
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“We don’t let our servers reach 100% capacity, why do we let people reach 100% utilization?”
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